Flor Caballero Lynch
Flor is an El Paso native. She graduated from UTEP with a Bachelor’s in Finance and has her LUTCF designation. She is the President of Flor & Associates Insurance Agency, and head of the Transportation Department. Flor is passionate growing the agency and becoming a household name, providing the best experience when you are doing business with us. She is a past President of the Independent Insurance Agents of El Paso and Toastmasters and has served on the board of the Mortgage Brokers Association. When she is away from the office she enjoys swimming, staying in shape and spending time with family and her two dogs. Most important to her, she enjoys helping people and building relationships for life.
Chief Operations Officer
Leo is originally from Buenos Aires, Argentina, where he received a Bachelor’s in Business and a Master’s in Business, with an emphasis in Human Resources. He now claims El Paso as his new home. He is responsible for overseeing operations and Flor & Associates Insurance Agency. In addition, Leo is an accomplished musician and when he’s not working, he’s often playing his piano, practicing and composing music for his band.
Office Manager/Commercial Specialist
Michelle is licensed in Property & Casualty as well as Life & Health. She aspires to be a top producer and seller, while always providing the best service possible. Outside of work, she serves as Executive Secretary for El Paso Independent Insurance Agents of El Paso. She is a lifelong resident of El Paso who loves watching her four boys play football while participating as a Team Mom for their football team.
Jeff has a Bachelor’s in Healthcare Administration and is licensed in Property & Casualty. He enjoys building relationships with his Commercial Clients and assisting them by giving them the peace of mind that comes from having the proper coverage to protect their businesses. When away from the office, he loves to spend time with his children practicing Taekwondo, as well as working out, snowboarding, and spending time outdoors.
Personal Lines Specialist
Dawna is an El Paso native and has a Bachelor’s in Accounting. She is dedicated and reliable and enjoys finding solutions to client’s insurance needs. Her inspiration is to finish an Ironman competition. In her spare time, she enjoys training, dancing, traveling, and reading.
Transportation Marketing Representative
Monica has her Property & Casualty license. She was a UTEP Gold Digger which allowed her to express her love of dancing. Monica focuses on studying each client account, this allows her to pair her Transportation clients with the right carrier to best fit their business needs. When not at the office she enjoys watching basketball.
Roger Murillo Jr.
Transportation Sales Producer
Roger is an El Paso born but was raised most of his early life in Mexico. His love for cooking led him to study the culinary arts for 2 years. With his successful insurance background, he has specialized in helping the trucking companies meet their insurance needs and knows the coverages necessary for their protection. Going to CrossFit and a late-night hangout allows him to enjoy life to the fullest.
Personal Lines Marketing Representative
Delia earned a bachelor’s degree in business administration at the University at Texas in El Paso. She specializes in personal lines insurance, in charge of ensuring you and your family have the best carrier and protection. Delia loves spending time with her son and family and her past times are gardening, and crafting.
Accounts Payable & Receivables
Karen attended the University of Texas at El Paso and graduated with a Bachelor’s in Accounting. With being detailed oriented she ensures that the agents pick up the correct down payment and pay the receivables owed to carriers. Karen also, is the quality control with it comes to new business in personal lines and transportation. When she is not in the office she loves to spend time cuddled up with her fur baby while enjoying a great movie.
Silvia graduated Summa Cum Laude from UTEP with a Bachelor’s in Psychology. She enjoys helping her clients process the necessary changes to their transportation accounts, in a timely manner. Silvia is proficient in both English and Spanish, helping her communicate comfortably with all clients. The perfect day for her is a warm afternoon surfing at the beach while spending time with family and her son.
Social Media Specialist
Abigail is an El Paso native who enjoys promoting the company through social media. She keeps people updated on information with insurance products coverage or the latest events happening. Abigail helps the agency with brand awareness by maximizing our social media exposure. Her passions include graphic design, traveling, spending time with family and helping others through growing their leadership skills.
Cristobal Conde (Chris)
Chris is a proud El Paso native with a huge love of his roots. He has strong family values and loves spending time with his nieces and nephews. He has a passion for reading and will often get lost in a good book. He attended the University of Texas at El Paso from 2001-2007 but has since had a main focus in insurance. He first started insurance in 2008 as a customer relations specialist and has devoted himself to learning and specializing in transportation since 2015. He takes pride in excelling at everything he does with passion and hard work. He enjoys taking on responsibilities and new challenges always making sure his team is apart from the rest. His main goal is helping transportation companies understand the ins and outs of insurance and empowering them with knowledge to assist in their longevity and growth.
Monica Gomez (Jessica)
Personal Lines Specialists
Jessica is our newest Personal lines team member. She was born and raised in El Paso, TX and is a proud mother of four. She has strong sense of adventure and loves to travel when ever possible and creating new and exciting experiences with her children. She started her career in insurance back in 2009 and has enjoyed giving her clients peace of mind by protecting all they hold dear. She continues working hard to be the best agent possible. She has a passion for customer services and strives to excel with any situation she is faced with. She embraces change and looks for learning opportunities in every aspect of her life.
Michelle is an El Paso native with a love of event planning and networking. She is currently enrolled at the University of Phoenix with a major in business communications. Michelle has been licensed since 2000 and has happily helped clients with her insurance needs. She started as a customer service rep in personal lines and quickly moved up to sales where she was able to maintain a position as a top 10 producer. She transitioned into mentoring and training and eventually successfully managed an agency. In 2012 she shifted to a Commercial account manager and since then has expanded her knowledge to better assist her customers. She brings with her great passion and success and hopes to provide local business owners the services and policies needed to keep them in the path of growth.