When you purchase insurance, you’re buying a promise — that we will be there for you through the celebrations and the storms of life. At Flor & Associates, our highest values are honesty, excellence, and trust, and these values drive everything we do.
Flor Caballero Lynch has been helping people navigate the waters of insurance for over 27 years. After working at a large insurance company for many years, she decided to start her own brokerage where she could raise the bar and set higher standards of quality and customer service. What started as a small team of dedicated individuals has grown into a thriving business with agents who specialize in each insurance area: Personal Insurance, Business Insurance, Transportation Insurance, and Health and Life Insurance.
Flor & Associates has had the privilege of providing personalized insurance services for residents of New Mexico, Colorado, and Texas for over seven years.
The Flor & Associates Difference
What makes us different? At Flor & Associates, we don’t think of insurance as our job — it’s our career. Our passion for people and success is what drives us to go above and beyond for our clients. We at Flor & Associates value collaboration and teamwork and each of our departments of insurance specialists shares open office spaces to encourage this teamwork.
Flor & Associates is a brokerage, which acts as an intermediary between insurance carriers and clients. Instead of being boxed in to one specific insurance carrier or price point, we offer a wider range of options and are able to find a product that will serve every client’s needs.
After determining your needs and budget, we do the shopping for you to find the insurance plan that will best fit you. You’ll also gain an advocate who will make sure you get the personalized care, quality product, and peace of mind that you need. The best part is that it won’t cost you anything extra.
A Team of Educated Professionals
We aren’t satisfied with merely selling insurance. We want to know insurance better than anyone else in the business. In fact, our agents continually take advantage of higher education opportunities to make sure they are up to date and have expert knowledge about all types of insurance. Whenever there is product training, we are among the first to take it.
You can rest assured that your insurance needs are taken care of by the best in the business. Our years of professional experience plus ongoing education make us stand apart from the crowd. We will work hard to earn your trust as we provide for all of your insurance needs.
Real People Always Available
Is your lunch break the only time you have available to get personal business done? No problem. We are never closed during lunch, so one of our friendly staff will always be ready to help you. Don’t want to dial 1 for customer service? No problem! We are so committed to ensuring your call is answered by a live person, we don’t even have an automated voice prompt system. There’s no jabbing numbers until you find someone, which means every time you call you’ll speak to a real person right from the start.
You can also call our office or stop by during office hours to speak to one of our friendly and professional agents. If you can’t talk on the phone, try out our real-time chat where you can speak to a real person online. We can help you find a plan, review your coverage, and adjust your policy as your needs change.